When I first got on this web site four or more years ago I did not have the same email address I do now. Never thinking of that Passion goofed up my acct when I applied for a sister site which I had no idea was a sister site and would not let me back into this site. After ten days of arguing they kept saying they reset my email and my password and they gave me my password wrote it down and stuck it to my computer. guess what now they say it isnt the right ones and there isn't any way to change it and to set up a third account with them.. they have no problem taking my money from my credit card with my name on it but cant get these dumb asses to get my email address correct. They cl aim six months free with renewal but in fine print have to contact three new members a month and post a blog once a month to get it... Thinking of writing the attorney general of the states of Illinois and the State of California where they are located.It has to be deceptive the way the advertise the renewal.. Has anyone else had problems with this website???? They sent emails to a dead email address and think nothing of it it is the most unbelievable logic I have ever heard of with no way of correcting the problem,,,,,